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Archive for July, 2009
Social Networking Survey Results & More
Well, we promised you the results from the Social Networking Survey, and, we’ll give them to you… but, first, I want to talk about how doing something as simple as publishing a survey, and then doing some network marketing about that survey drove substantial results.
Let me set-up the situation, we have been discussing some of the problems with Social Network Marketing here internally and wanted to start doing some data gathering, independent of big research firms. We wanted anecdotal evidence for our clients. We didn’t have a big budget to run ads, send email solicitations, etc. What we did have, however, is a good survey tool (provided by Survs.com), and the social networks themselves. We built a quick survey, (to get some initial findings, more short surveys will follow), and then posted to Twitter, LinkedIn, our Facebook page, and a couple of local business sites (like OCMetro). Within five minutes of posting about the survey we were beginning to get results.
This illustrates the point that when you’re talking to people that are engaged in your subject matter, and don’t ask them too many questions, you’ll get good results. The same thing can be done with product owners, VIP club members, etc. Even without an incentive to take the survey we got a 97% completion rate!
Not only did we get a successful survey, but, overall site traffic and awareness went up as shown by these stats:
Unique Site Visits (vs. prior week): +107%
Absolute Unique Visitors (vs. prior week): +92%
Pageviews (vs. prior week): +86%
Increase in Twitter followers (vs. prior week): +350%
In addition, traffic came from completely different sources than normal:
Search (organic & paid): -70.46% (vs. prior week))
Referral: +141.67% (vs. prior week)
If the referral traffic it came from the expected sources based on our efforts:
Facebook: 16.67%
Our Blog: 13.33%
Twitter: 8.33%
LinkedIn: 1.67%
Other: 1.67%
Now, enough about the positive effect of the survey, let’s look at the survey results:
How Many Social Networks Are You Using?
Most respondents (>80%) are using between 1 and 6 social networks. There were no respondents that were unaware of social networking, or un-connected; this isn’t surprising, however, given our solicitation methods.
Do You Read All Of Your “Friends” Updates?
In an unsurprising outcome, more than 60% of our respondents do not read all of their friend’s updates, stay tuned for our next survey where we ask the question, “Why Not?”
Tell Us About Those Updates
The last question was interesting, it asked what people thought of the updates from their friends. Over half (>54%) of those surveyed said that the updates kept them perfectly informed, or, lead to interesting places or information online. Only 18% said that they were too much information, and another 27% replied with “Other.” Of those “other” responses, here is one that was intriguing, “Updates can be interesting but many are worthless attempts at attention.” Most of the “other” responses were a combination of the other answers.
We would like to thank you for your participation in the survey, and remind you to stay tuned for more.
Social Networking, Is It Overwhelming?
Are you overwhelmed by social networking? We’re conducting a quick survey on the topic, please participate before Friday. We’ll be releasing the results and discussing them on the 17th.